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Part-Time Direct Care Counselor (Day Positions and Evening Positions Available)

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Job Description:


Under the supervision of the Lead Direct Care Counselor and Assistant Director this position will be responsible for maintaining the physical and emotional safety of residents who are accessing services at the Warming Shelter.

This position will entail a combination of the following duties:

· Searching residents (person and belongings) who are entering the facility to ensure that they are not in possession of contraband (i.e. drugs/alcohol, paraphernalia and weapons)

· Administrative tasks (i.e. answering phones, documenting incidents, reporting facility maintenance needs as they arise, coordinating tornado and fire drills, sorting mail, etc.)

· Ensuring that the services are facilitated in a manner that meets the Warming Shelters Mission.



· Exercise discretion and independent judgment and set clear and appropriate boundaries with individuals

· Knowledge and understanding issues of homeless adult and family population, mental health issues, and substance abuse among high-risk adults

· Provide services that are trauma informed, appropriate, and effective

· Problem solving skills (multi-tasking, assessment, organization, and prioritization)

· Team orientated and able to coordinate with various volunteers and staff

· Able to connect and work effectively with a diverse, resistant adults and family homeless population

· Must pass both state and federal background checks


· Background in social work or psychology with experience working in a shelter environment is desired but not required; or experience working with high-risk homeless population; or high school diploma or equivalent.

· Understanding of the provision of and commitment to trauma informed care


All Direct Care Counselor positions will be responsible for performing the general work duties listed:


· Accurately document admission records

· Collect and maintain accurate data on an ongoing basis

· Document relevant and significant events that occur during the shift in the Communication Log

· Maintain clear and effective communication with other staff regarding clients

· Limited case management responsibilities

· Work to ensure confidentiality

Client Supervision

· Provide milieu supervision and work to ensure the safety of the individuals and their environment

· Assure that individuals maintain cleanliness of the shelter environment

· Provide direction and support to individuals on the completion of assigned tasks and other milieu activities

· Maintain a welcoming presence; support individuals who come into the shelter


· Collect and record necessary intake information to reflect the needs of the individuals

· Assess appropriateness of client admission to shelter and forward to Director for additional follow-up

Case Management

· Refers individual to Shelter Assistant Director

Crisis Intervention*

· Crisis intervention with current clients

· Crisis intervention phone counseling; as needed

Facility Maintenance & Safety

· Ensure walkways and doorways are free of debris and/or snow

· Assist clients with shelter and grounds cleanliness

· Patrol the property as needed

· Ensure the grounds and interior common area is maintained in a clean and orderly fashion



This is a part-time position which requires some flexibility to attend meetings and cover shifts as needed.


Please submit cover letter, resume, and the names and telephone numbers of three (3) professional and/or academic references to: ( AND

All attachment should be in Microsoft Word (.doc) or portal document format (.PDF). In the subject field of the email include the job title, and you first and last name. (Example: Direct Care Counselor Doe, Jane).

The position will be filled as soon as a qualified candidate is identified. Applicants will be contacted if selected for an interview. The job announcement is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position

Contact Information:

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